Effective Date: 08/01/2021
Ackoo: Ackoo is the publisher, owner, and operator of the Mobile App and is the Party responsible for the collection of information described herein. Ackoo shall be referred to either by Ackoo's name or "Ackoo," as listed above. If Ackoo or Ackoo's property shall be referred to through first-person pronouns, it shall be through the use of the following: us, we, our, ours, etc.
GOODS: "Goods" means any goods that we make available for sale on the Mobile App.
SERVICES: "Services" means any services that we make available on the Mobile App. h) PERSONAL DATA: "Personal DATA" means personal data and information that we obtain from you in connection with your use of the Mobile App that is capable of identifying you in any manner.
We are committed to the protection of your privacy while you use our Mobile App.
Depending on how you use our Mobile App, you will be subject to different types of Personal Data collected and different manners of collection
Registered users: You, as a user of the Mobile App, may be asked to register in order to use the Mobile App or to purchase the Goods and/or Services available for sale/use.
During the process of your registration, we will collect some of the following Personal Data from you through your voluntary disclosure:
Name, email address, address, birth date, telephone number, Social Media User Information (username, display name, profile picture, profile address), payment information, contact lists, location data.
Personal Data may be asked for in relation to:
Interaction with our representatives in any way
Receiving notifications by push notification, text message or email about marketing
Receiving general emails from us
Unregistered users: If you are a passive user of the Mobile App and do not register for any purchases or other service, you may still be subject to certain passive data collection ("Passive Data Collection"). Such Passive Data Collection may include through cookies, as described below, IP address information, location information, device ID, advertising ID, device data (including other applications installed on your device), and certain browser data, such as history and/or session information.
All users: The Passive Data Collection that applies to Unregistered users shall also apply to all other users and/or visitors of our Mobile App.
Related Entities: We may share your Personal Data, including Personal Data that identifies you personally, with any of our parent companies, subsidiary companies, affiliates or other trusted related entities.
Email Marketing: You may be asked to provide certain Personal Data, such as your name and email address, for the purpose of receiving email marketing communications. This information will only be obtained through your voluntary disclosure and you will be asked to affirmatively opt-in to email marketing communications.
User Experience: From time to time we may request information from you to assist us in improving our Mobile App, and the Goods and Services we sell, such as demographic information or your particular preferences.
Combined or Aggregated Information: We may combine or aggregate some of your Personal Data in order to better serve you and to better enhance and update our Mobile App for your and other consumers' use.
We may also share such aggregated information with others.
Cookies: We may collect information from you through automatic tracking systems (such as information about your browsing preferences) as well as through information that you volunteer to us (such as information that you provide during a registration process or at other times while using the Mobile App, as described above).
A cookie consists of a reduced set of data transferred to your browser from a web server and it can only be read by the server that made the transfer. This is not executable code and does not transmit viruses.
Technical cookies: Technical cookies, which can also sometimes be called HTML cookies, are used for navigation and to facilitate your access to and use of the site. They are necessary for the transmission of communications on the network or to supply services requested by you. The use of technical cookies allows the safe and efficient use of the site.
You can manage or request the general deactivation or cancelation of cookies through your browser. If you do this though, please be advised this action might slow down or prevent access to some parts of the Mobile App.
Cookies may also be retransmitted by an analytics or statistics provider to collect aggregated information on the number of users and how they visit the Mobile App. These are also considered technical cookies when they operate as described.
Temporary session cookies are deleted automatically at the end of the browsing session - these are mostly used to identify you and ensure that you don't have to log in each time - whereas permanent cookies remain active longer than just one particular session.
Third-party cookies: We may also utilize third-party cookies, which are cookies sent by a third-party to your computer. Permanent cookies are often third-party cookies. The majority of third-party cookies consist of tracking cookies used to identify online behavior, understand interests and then customize advertising for users.
Third-party analytical cookies may also be installed. They are sent from the domains of the aforementioned third parties external to the site. Third-party analytical cookies are used to detect information on user behavior on our Mobile App. This place anonymously, in order to monitor the performance and improve the usability of the site. Third-party profiling cookies are used to create profiles relating to users, in order to propose advertising in line with the choices expressed by the users themselves.
Profiling cookies: We may also use profiling cookies, which are those that create profiles related to the user and are used in order to send advertising to the user's browser.
Support in configuring your browser: You can manage cookies through the settings of your browser on your device. However, deleting cookies from your browser may remove the preferences you have set for this Mobile App and may cause the Service to not function properly.
For further information and support, you can also visit the specific help page of the web browser you are using:
Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
Browsing & Search Data: We collect browsing & search data from your sessions inside the Ackoo app and when you visit 3rd party sites from within the Ackoo app including but not limited to search history, offers views, offers clicked, purchase information (such as search history, products viewed, products added to cart, products purchased, purchase value, order and product IDs, product descriptions, shipping information), transaction information.
Log Data: Like all websites and mobile applications, this Mobile App also makes use of log files that store automatic information collected during user visits. The different types of log data could be as follows:
internet protocol (IP) address
type of browser and device parameters used to connect to the Mobile App
name of the Internet Service Provider (ISP)
date and time of visit
web page of origin of the user (referral) and exit
For security purposes (spam filters, firewalls, virus detection), the automatically recorded data may also possibly include Personal Data such as IP address, which could be used, in accordance with applicable laws, in order to block attempts at damage to the Mobile App or damage to other users, or in the case of harmful activities or crime. Such information will be treated according to the legitimate interests of Ackoo.
We may utilize third-party service providers ("Third-Party Service Providers"), from time to time or all the time, to help us with our Mobile App, and to help serve you.
We may use Third-Party Service Providers to assist with information storage (such as cloud storage).
We may provide some of your Personal Data to Third-Party Service Providers in order to help us track usage data, such as referral websites, dates and times of page requests, etc. We use this information to understand patterns of usage of, and to improve, the Mobile App.
We may use Third-Party Service Providers to host the Mobile App. In this instance, the Third-Party Service Provider may have access to your Personal Data.
In general, you may request that we do not share your Personal Data with third parties. Please contact us via email, if so. Please be advised that you may lose access to certain services that we rely on third-party providers for.
We make reasonable efforts to use secure physical and digital systems to store your Personal Data when appropriate. Please note, however, that no system involving the transmission of information via the internet, or the electronic storage of data, is completely secure and we cannot ensure or warrant the security of your Personal Information against unauthorized access, disclosure or destruction.
We primarily use your Personal Data to help us provide a better experience for you on our Mobile App and to provide you the services and/or information you may have requested, such as use of our Mobile App.
Information that does not identify you personally, but that may assist in providing us broad overviews of our customer base, will be used for market research or marketing efforts. Such information may include, but is not limited to, interests based on your cookies and browsing and viewing history.
Personal Data that may be considered identifying may be used for the following:
Improving your personal user experience
Communicating with you about your user account with us
Marketing and advertising to you, including via email
Fulfilling or helping track your purchases
Providing customer service to you
Advising you about updates to the Mobile App or related Items
Although our policy is to maintain the privacy of your Personal Data as described herein, we may disclose your Personal Data if we believe that it is reasonable to do so in certain cases, in our sole and exclusive discretion. Such cases may include, but are not limited to:
To satisfy any local, state, Federal or National laws or regulations
To respond to requests, such discovery, criminal, civil, or administrative process, subpoenas, court orders, or writs from law enforcement or other governmental or legal bodies
As may be necessary for the operation of our Mobile App
To generally cooperate with any lawful investigation about our users
If we suspect any fraudulent activity on our Mobile App or if we have noticed any activity which may violate our terms or other applicable rules
From time to time, we may send you informational or marketing communications related to our Mobile App such as announcements or other information. If you wish to opt-out of such communications, you may contact the following email: [email protected]. You may also click the opt-out link which will be provided at the bottom of any and all such communications.
Please be advised that even though you may opt-out of such communications, you may still receive information from us that is specifically about your use of our Mobile App or about your account with us.
By providing any Personal Data to us, or by using our Mobile App in any manner, you have created a commercial relationship with us. As such, you agree that any email sent from us or third-party affiliates, even unsolicited email, shall specifically not be considered SPAM, as that term is legally defined.
If you wish to modify or delete any information we may have about you, or you wish to simply access any identifiable information we have about you, you may do so from your account settings page.
You have many rights in relation to your Personal Data. Specifically, your rights are as follows:
the right to be informed about the processing of your Personal Data
the right to have access to your Personal Data
the right to update and/or correct your Personal Data
the right to portability of your Personal Data
the right to oppose or limit the processing of your Personal Data
the right to request that we stop processing and delete your Personal Data
the right to block any Personal Data processing in violation of any applicable law
the right to launch a complaint with the Federal Trade Commission (FTC) in the United States or applicable data protection authority in another jurisdiction